TPI Efficiency Privacy Policy

 

This Privacy Policy applies to information about you that Telco Pros, LLC d/b/a TPI Efficiency (“TPI Efficiency”, “we”, “our”, “us”) may obtain when you visit www.tpiefficiency.com (the “Site”) or information about you provided to TPI Efficiency as part of the provision of services or goods by TPI Efficiency. This Privacy Policy describes how we may collect, use, or share information about you; your choices regarding our use of your information; how we safeguard such information; and how you may contact us regarding our privacy practices.


COLLECTION OF PERSONAL INFORMATION


Information you provide. We may obtain information that you provide directly to us on the Site or otherwise as part of the provision of services or goods by TPI Efficiency. For example, when you: register for an account on the Site; make purchases on the Site; or contact customer service.

This information may include personal information, which is information that can be used to identify you individually, such as your: name, mailing address, billing address, email address, phone number, or payment card information.


If you submit to us someone else’s personal information (e.g., their contact information or mailing/shipping information), you represent that you have the authorization to provide this information to us. 


Information collected automatically. In addition to information you submit to us directly, we may collect certain information using automated tools, such as cookies. “Cookies” are small data files stored by your web browser on your device. Cookies may allow a website to recognize a user’s device, record user preferences, track the pages a user clicks on while visiting the website, and identify the website visited immediately beforehand. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to remove or reject cookies. Please note that blocking cookies may affect the availability and functionality of the Site and other websites or invalidate opt outs that rely on cookies to function.

The types of information we collect automatically when you visit the Site may include:

  • IP addresses
  • Device identifiers
  • Browser characteristics
  • Operating system details
  • Language preferences
  • Referring URLs
  • Length of visits
  • Anonymous traffic data
  • Pages viewed

We may combine certain automatically-collected information with other information we obtain about you, which may include data we obtain from third parties. 


We or third parties may collect personal information about your online activities over time and across different devices and online services when you use the Site.


Data Analytics and Advertising

We may use third-party technology, such as Google Analytics and Facebook, to collect and use data in connection with interest-based advertising. These third-party ad technology companies and advertisers may use, store, or access cookies, web beacons, and other storage technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to provide advertising services to us, including interest-based advertising or advertisements targeted to your interests.

We may also use certain third-party web analytics services to help us understand and analyze how visitors use the Site and serve ads on our behalf across the Internet. We have implemented Google Analytics Advertising for features such as dynamic remarketing, interest-based advertising, audience targeting, behavioral reporting, demographics and interests reporting, user segment analysis, device reporting, display advertising, and video ads reporting. We and third-party vendors may use first party cookies or other first party identifiers as well as third party cookies or other third-party identifiers to track demographics, remarketing, and improve user experience. To find out more about how these third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt out of information collection by these networks, please visit: http://www.youradchoices.com, http://www.aboutads.info/appchoices, http://www.networkadvertising.org. 

For more information on how Google Analytics uses data collected through the Site, visit: http://www.google.com/policies/privacy/partners/. To opt out of Google Analytics cookies, visit: http://www.google.com/settings/ads and https://tools.google.com/dlpage/gaoptout/.

You may opt out of Facebook Custom Audience by logging into your Facebook account and changing your privacy or advertising settings as per Facebook’s opt out instructions. Please note that we do not control how third parties manage their opt-out processes.


Your web browser may have settings that allow you to transmit a “DO NOT TRACK” signal when you visit various websites or use online services. Like many websites, the Site is not designed to respond to “DO NOT TRACK” signals received from browsers. To learn more about “DO NOT TRACK” signals, visit http://www.allaboutdnt.com/.


You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. You may also use commonly available tools in your browser to remove cookies which may have been placed on your computer. However, please note that if you disable the use of cookies on your computer, some functionality of the Site will not work.


Information collected from third parties. Third-party service providers or partners may share with us your personal information that you submit to them. For example, if you purchase a product, this may be facilitated by a third party who may share your personal information with us. When submitting information to a third party, you are subject to that third party’s terms of use and privacy policies. TPI Efficiency may combine information about you that we have with information we obtain from third parties.

USE OF INFORMATION 


We may use personal information we collect to:

  • Respond to your requests;
  • Process your transactions;
  • Monitor and analyze trends, usage, and activities of visitors and users of the Site;
  • Communicate or market to you, including about any other product or services that we think may be of interest to you;
  • Comply with applicable laws, regulations, or legal process as well as industry standards and our company policies;
  • Prevent, investigate, identify, or take any other action with regard to any suspected or actual fraudulent or illegal activity or any activity that violates our policies; or
  • For any other purpose, with your consent. 

We may also use your information for remarketing or reengaging purposes; for third-party or similar audience features; or for other advertising purposes, such as delivering ads over time and across different websites, mobile apps, and devices. For these purposes, we may use third-party vendors, which may use cookies or device identifiers to show you ads across the Internet, based on your past visits to the Site. 

SHARING OF PERSONAL INFORMATION


We may share your information, including your personal information, with third parties as described below.

Affiliated entities: We may share information we collect about you with our subsidiaries and affiliates worldwide.

Service providers: We may use third-party service providers to help us operate our business and the Site or administer services and activities on our behalf, such as sending emails, serving advertisements, fulfilling orders, and providing customer service.

For advertising purposes, we may share with third-party service providers your information, including your personal information (such as your email address) and information we collect automatically.


These third-party service providers act on our behalf at our direction, though in some limited circumstances they may use your personal information for their own purposes.


Other disclosures: We may also share information, including personal information:

  • As permitted by law;
  • In the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction), including negotiations of such transactions;
  • Where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or
  • To enforce our policies or to protect legal rights, property, or safety. 

LINKS AND THIRD PARTIES’ PRIVACY PRACTICES


The Site may include links to other websites that are owned and/or operated by third parties. This Privacy Policy does not apply to those websites, which may have their own privacy policies or notices that you should review to understand how they may use or disclose your personal information. We are not responsible for the content or privacy practices of any linked websites that are operated by third parties. 


The Site may permit you to interact with another website or online service, such as enabling you to “like” TPI Efficiency on another site or “share” content from the Site with other sites (a “Social Features”). If you choose to “like” or “share” content or post information using Social Feature, that information may be publicly displayed, and the other party may have access to certain information about you and your use of the Site. Similarly, if you interact with us through Social Features, we may have access to information about you (for example, if you “like” or “follow” our page on another website). Please note that if you mention or comment about TPI Efficiency or our Site in your post to another platform, that platform may allow us to publish your post on our Site.

You may also choose to use Social Features on the Site, such as by logging into the Site with your username and password for another website (for example, using “Facebook Connect”). Use of such a feature may allow us to collect (or the other party to share) information about you, including your personal information.

In addition, we may receive information about you if a user of another website gives us access to their profile and you are one of their “connections”, or information about you is otherwise accessible through that other user.

YOUR CHOICES


You may change your account information, including mailing addresses and billing and payment card information, by logging into your Site account and accessing the account details feature. In addition, we offer choices about the types of information you receive from us. If you no longer wish to receive communication from us, you may unsubscribe using the link provided at the bottom of the email or by sending us an email at info@tpiefficiency.com.

CHILDREN’S PRIVACY 


Our Site and the services or goods we may provide to you are not intended for, nor targeted to, children under 13, and we do not knowingly request or collect personal information from any person under 13 years of age. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law. 



CALIFORNIA PRIVACY RIGHTS


TPI Efficiency is not a “business” subject to the California Consumer Privacy Act; however, California residents may contact us at info@tpiefficiency.com for more information regarding our data collection practices. 

California’s “Shine the Light” law permits customers in California to request certain details about how their personal information is shared with third parties and, in some cases, affiliates, if the personal information is shared for those third parties’ and affiliates’ own direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. California customers may request information about our compliance with this law by contacting us at info@tpiefficiency.com or by postal mail sent to:

2019 Center Street, Ste 502, Cleveland, OH 44113

To make a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide your current California address to which we will send our response. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.

SECURITY


We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the Site.

INFORMATION FOR USERS OUTSIDE THE UNITED STATES


If you are visiting the Site from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Site or providing your personal information to us, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own, as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

UPDATES TO THIS PRIVACY POLICY


This Privacy Policy is subject to change at our discretion. We will indicate changes, including material changes, to the Privacy Policy by updating the “Effective Date” at the top of this page. Your continued use of this Site after any update to this Privacy Policy will constitute your acceptance of the changes.

Contact information


If you have any questions about this Privacy Policy, you may contact us at info@tpiefficiency.com.