November 21, 2024

Energy Scam Alert: Protect Yourself from Fraudulent Activities

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At TPI Efficiency, we prioritize your safety and financial well-being. Recently, there has been a concerning increase in energy-related scams targeting customers. We want to ensure you’re informed and protected against these fraudulent activities.

Be Aware: Red Flags of Energy Scams

Energy suppliers, including TPI Efficiency, will never:

  • Demand immediate payment without prior notification
  • Require payment through prepaid cash cards, cryptocurrency, or mobile payment apps like Cashapp, Zelle, or Venmo
  • Request sensitive personal information such as your account number, driver’s license number, Social Security number, or bank details over the phone or email

Stay Protected: Our Commitment to You

TPI Efficiency follows strict protocols to protect your information and maintain transparent communication. If you have past-due balances from tour energy suppliers, you will receive multiple notifications before any service interruption is considered.

What to Do If You Suspect a Scam

If you receive a suspicious call or message:

  1. Do not provide any personal or financial information
  2. End the communication immediately
  3. Contact TPI Efficiency directly using our official channels to verify any claims or requests